Privacy Policy

Welcome to G-War Systems & Software Pvt Ltd ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at sales@gwarsoftware.in.

When you visit our website (www.gwarsoftware.in), and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

1. Information We Collect

Personal information you disclose to us: We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the Website, or otherwise contacting us.

• Name and Contact Data: We collect your first and last name, email address, postal address, phone number, and other similar contact data.
• Credentials: We may collect passwords, password hints, and similar security information used for authentication and account access for Managed Services.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.

2. How We Use Your Information

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To facilitate account creation and logon process.
• To fulfill and manage your orders, payments, returns, and exchanges made through the Website.
• To deliver services to the user (e.g., Cloud Provisioning, Security Software Deployment).
• To respond to user inquiries/offer support to users.
• For marketing and promotional purposes, if you have opted in.

3. Will Your Information Be Shared With Anyone?

We only share and disclose your information in the following situations:

• Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: Google (for Workspace licensing), Microsoft (for M365/Azure licensing), and Quick Heal (for security licenses).
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. How We Handle Your Social Logins

Our Website offers you the ability to register and login using your third-party social media account details (like your Google or Microsoft logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the relevant Website.

5. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

6. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. As a cybersecurity and IT infrastructure company, we utilize enterprise-grade encryption, zero-trust architectures, and regular security audits. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to request access to the data we collect about you, request modification or deletion of that data, or withdraw consent at any time.

8. Updates To This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this policy, you may email us at sales@gwarsoftware.in or by post to:

G-War Systems & Software Pvt Ltd
Tech Park Phase 1,
Bangalore, Karnataka 560001
India